We collect information from you when you register on our site, place an order, respond to a survey or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, or credit card information. An identifier is saved if you log in, so that you may log in again in the same account. You may, however, visit our site anonymously.
We don't want any more information about you other than what we need to help you translate. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the expressed purpose of delivering the purchased product or service requested.
What do we use your personal information for?
Your personal data is processed in compliance with the current legislation of California (California Consumer Privacy Act, also known as CCPA) and does adhere to the European Union's GDPR. Your personal data will be used exclusively for the following purposes:
- Contacting you regarding your inquiries and orders;
- Allowing the site to identify you securely to log in to view your jobs and invoices;
- Shipping a physical document translation to an address you provide.
Recipients: Your personal data is accessible only to persons who, within our organization, are responsible for managing the purposes listed above, that is, getting your translation done. If necessary, the data we possess may be communicated to entities outside the company, for example, to translators working on your project or the postal service for delivery of your project. The sole purpose of such a transfer will be in pursuit of the purposes indicated above.
Rights: You have the opportunity at any time to access your personal data and to request rectification, erasure, restriction of processing or extraction in a portable format. You have the right to opt out of sale of your data, but we never sell any data, so there is no need. You also have the right against discrimination because you exercised the rights available to you, and the the right to protection against waiver of rights. The exercise of these rights can be made by sending an e-mail to: firstname.lastname@example.org or using other methods specified on our website.
The email address you provide for order processing, will only be used to send you information and updates pertaining to your order. We will not add you to a mailing list — in fact we don't even have a mailing list.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, financials, etc.) will not be stored on our servers.
Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Last updated: January 1, 2020
In most cases, clients pay in advance for the work to be done. Refunds are happily given when requested for work that has not been completed or will not be completed. For instance, if you paid for a translation of a 2-page document and, during the translation process we realize that both pages are identical, we will refund you the amount paid for the second page. Any requests for refunds for work that has already been completed, whether delivered or not, or partially completed will be reimbursed at the discretion of Babble-on Inc.
This policy was written with the help of Trust Guard, a PCI compliance authority.